navigation Basic navigation Teleperformance CZ Bring up contents and menu Press and hold your finger on the sheet Move to another sheet Swipe right / left Movement within the sheet Swipe up / down IT Infrastructure Operation Serverhousing, cloud, connectivity or UPS for call centres. We have been cooperating with Teleperformance since the end of 2017 and make sure their services have run at 100 %. Why Teleperformance CZ choose us? Teleperformance CZ users were satisfied with the good feedback on services, with connection speeds, stability of the solution and that we know what we're doing and approach what we do proactively. They also appreciate the fact that we always try to offer and supply services with the parameters and specifications based on their actual needs. The same can be said for this tender. Touch to read more Teleperformance CZ, a.s. was established in 1997 as Lion Teleservices CZ. In 2004, we became part of the Teleperformance Group and today are one of the largest service providers of contact centres in the country. We have branches in Pardubice, Hodonín and in Brno where we opened the modern Boutique Multilingual Hub. The company employs over 300 people and continues to grow. We believe that communication matters! Who is Teleperformance CZ? Personal touch and CRA Business cloud free to try for a month "Cooperation started thanks to their proactive and personal approach during the course of the tender. We compared the pros and cons of purchasing their own server infrastructure with establishing a cloud environment. CRA convinced us that the cloud was the way to go with respect to the plan to move company headquarters and from the point of view of OPEX cost utilization. Compared to other big players on the market, CRA Business Cloud exceeds them all with its flexibility. We were able to find out on our own during a full month free trial period. Tests confirmed what the CRA specialists promised. But that is not where their proactiveness ended. Besides the cloud, with their help we also managed to create an environment for our employees and the business, which guaranteed reliability - something our customers expect as well." Jan Gerhart, CIO of Teleperformance CZ, a.s. Kdo jsou Kdo jsou TOTAL SERVICE s.r.o.? SERVICES THAT HELPED US WIN OVER Teleperformance CZ CPE – leasing Backup Archive ICT technology leasing Business Cloud Backup Archive Tier PAYG Computing Power Block Business Cloud Private PAYG Ethernet Line Serverhousing Services associated with exceeding the limit of energy consumption 24/7 Support CRA Ethernet Line Certified and experienced staff ETH/FastETH or GigabitETH interfaces High-speed connections of remote local networks Leasing ethernet circuits in L2/L3 networks Maintenance without service interruption No downtime since 1992 Server Housing Data Centre DC TOWER CRA Data Storage and Archiving Data stored in 2 independent data centres and backed up High speed If you experience a longer power outage, we will get you a diesel generator to borrow. Just give us a call. Ranging from units of TB to tens of PB Serves as a call centre backup in case of a longer power outage. UPS Leasing